Fountain J, Cradock-Henry NA. 2020. Recovery, risk and resilience: Post-disaster tourism experiences in Kaikōura, New Zealand. Tourism Management Perspectives. 35:100695. doi:10.1016/j.tmp.2020.100695.
Abstract
Tourists are essential to a destination's social and economic recovery following disaster, reducing future risk and enhancing resilience. Drawing on the results of visitor surveys in Kaikōura, New Zealand, we analyse visitors' experiences and their consideration of natural hazard risk and response abilities in relation to a damaging earthquake in the region in 2016. Despite widespread national media and significant disruption, findings suggest the disaster had very little impact on visitors' perceptions and experiences and did not translate into greater preparedness. Instead, tourists reported only limited knowledge about what to do or where to go in the event of a natural hazard event. Results suggest tourists' resilience – and Kaikōura's resilience as a whole – would be enhanced by improving knowledge sharing and awareness building. Furthermore, by considering tourists as part of a linked social-ecological system, targeted interventions to improve understanding of natural hazards can support long-term recovery trajectories and minimize future losses.